Publications in 2009

Arokiasamy, L., Maimunah, I., Aminah, A., and Jamilah, O. (2009). Background of Malaysian Private Institutions of Higher Learning and Challenges faced by the Academics. The Journal of International Social Research, 2(8), 60-67.

Arokisamy, L., Siti Sarah, O., and Maimunah, I. (2009). The background and challenges faced by the Small Medium Enterprises: A Human Resource Development Perspectives. International Journal of Business and Management, 4(9), 11-21.

Arumugam, V., Ooi, K.B., Chang, H.W. and Teh, P.L. (2009). Self-Assessment of TQM Practices: A Case Analysis. The TQM Journal, 21(1), 46-58.

Arumugam, V., Ooi, K.B. and Fong, T.C. (2008). TQM Practices and quality management performance: An investigation of their relationship using data from ISO9001:2000 firms in Malaysia. The TQM Journal, 20(6), 636-650.

Cheah, W. C., Ooi, K.B., Teh, P.L., Chong, A.Y.L. and Yong, C.C. (2009). The Relationship between TQM practices and Knowledge Sharing? A Comparative Analysis between Manufacturing and Service Organizations. Journal of Applied Sciences, 9(8), 1422-1431.

Chong, A.Y.L., Ooi, K.B., Darmawan, N. and Venggadasallam, V. (2009). Security Mechanism in Computer Network Environment: A Study of Adoption Status in Malaysian Company. Journal of Applied Sciences, 9(15), 2735-2743.

Chong, A.Y.L., Ooi, K.B., Lin, B. and Tang, S.Y. (2009). Influence of interorganizational relationships on SMEs' e-business adoption. Internet Research, 19(3), 313-331.

Chong, A.Y.L., Ooi, K.B. and Sohal, A.S. (2009). The relationship between supply chain factors and e-collaboration tools adoption: An empirical examination. International Journal of Production Economics, 122(2), 150-160.

Chong, A.Y.L., Ooi, K.B., Yew, K.T. and Zhu, S.Y. (2009). Factors affecting the adoption of e-commerce: A study of the textile industry in Wujin, China. International Journal of Business and Management Science, 2(2), 117.

Ho, J.S.Y., Yong, D.G.F., Poon, W.C. and Ooi, K.B. (2009). Closing the relationship gaps: preferred and perceived leadership style among life insurance agents. Australian Journal of Basic & Applied Sciences, 3(3), 2437-2446.

Ho, S.Y., Yong, D.G.F., Poon, W.J. and Ooi, K.B. (2009). Relationship between the full-range leadership and insurance salesperson's job satisfaction. International Journal of Business and Management Science, 2(1), 43.

Loke, S. P., Sambasivan, M., & Downe, A. G. (2009). Strategic alliances outcomes in supply chain environments: Malaysian case studies. European Journal of Social Sciences, 9(3), 371-386.

Marimuthu, M., Arokiasamy, L., and Maimunah, I. (2009). Human Capital development and its impact on Firm Performance: Evidence form Developmental Economics. The Journal of International Social Research, 2(8), 265-272.

Ooi, K.B. (2009). TQM and Knowledge Management: Literature Review and Proposed Framework. African Journal of Business Management, 3(11), 633-643.

Ooi, K.B., Teh, P.L. and Chong, A.Y.L. (2009). Developing Integrated Model of TQM and HRM on KM Activities. Management Research News, 32(5), 477-490.

Sambasivan, M., Loke, S. P., & Abidin‐Mohamed, Z. (2009). Impact of knowledge management in supply chain management: a study in Malaysian manufacturing companies. Knowledge and Process Management, 16(3), 111-123.

Sit, W.Y., Ooi, K.B., Lin, B. and Chong, A.Y.L. (2009). TQM and Customer Satisfaction in Malaysia’s Service Sector. Industrial Management & Data Systems, 109(7), 957-975.

Teh, P.L., Yong, C.C., Arumugam, V. and Ooi, K.B. (2009). Does Total Quality Management Reduce Employees? Role Conflict. Industrial Management & Data Systems, 109(8), 1118-1136.

Teh, P.L., Yong, C.C., Arumugam, V. and Ooi, K.B. (2009). Role Conflict in Information System Personnel: A TQM perspective. Journal of Applied Sciences, 9(15), 2701-2713.

Toh, T.W., Marthandan, G., Chong, A.Y.L., Ooi, K.B. and Arumugam, V. (2009). What drives Malaysian M-Commerce adoption? An empirical analysis. Industrial Management & Data Systems, 109(3), 370-388.