Publications in 2013 

Chong, Y. L., & Lee, E. H. (2013). What characterize good business research? The Josai Journal of Business Administration, 10(1), 1-5.

Chong, Y. L., Lee, E. H., Lim, J. M. D. S., Seow, A. N., Tang, S. E., & Chai., B. B. H. (2013). Indirect economic effect of tourist spending on the tourism industry in Penang - A justification of the post-positivism approach. International Journal of Academic Research Part B, 5(1), 181-192.

Chua, B. H., Wong, L. S., & Wong, K. L. (2013). Choice of banks by Malaysian: A conceptual study. Technics Technologies Education Management, 234-239.

Khoo, M. B. C., Lee, M. H., Teoh, W. L., Liew, J. Y., & Teh, S. Y. (2013). The effects of parameter estimation on minimizing the in-control average sample size for the double sampling chart. The South African Journal of Industrial Engineering, 24, 58-67.

Lee, V. H., Leong, L. Y., Hew, T. S., & Ooi, K. B. (2013). Knowledge management: a key determinant in advancing technological innovation?. Journal of Knowledge Management17(6), 848-872.

Lee, V. H., Ooi, K. B., & Choong, C. K. (2013). Integrating TQM, organizational learning and technological innovation. International Journal of Innovation and Learning, 13(1), 78-95.

Leong. L. Y., Hew, T. S., Tan, G. W. H., & Ooi, K. B. (2013). Predicting the determinants of the NFC-enabled mobile credit card acceptance: A neural networks approach. Expert Systems with Applications, 40(14), 5604-5620.

Leong, L. Y., Ooi, K. B., Chong, A. Y. L., & Lin, B. (2013). Modeling the stimulators of the behavioral intention to use mobile entertainment: Does gender really matter? Computers in Human Behavior, 29, 2109-2121.

Ooi, K. B., Lee, V. H., Chong, A. Y. L., & Lin, B. (2013). Does TQM improve employees’ quality of work life? Empirical evidence from Malaysia’s manufacturing firms. Production Planning & Control, 24(1), 72-89.

Tan, B. I. (2013). TQM adoption and organisational performance of family owned businesses: a literature review and proposed structural model. International Journal of Modelling in Operations Management3(1), 1-19.

Teoh, W. J., Hi, B. S. J., Lee, K. S., Ong, S. L., Siti, Y., & Sofiah, K. K. (2013). The factors affecting organizational citizenship behavior in banking industry. International Journal of Management Sciences1(5), 178-192.

Teoh, W. L., Khoo, M. B. C., & Teh, S. Y. (2013). Optimal designs of the median run length based double sampling chart for minimizing the average sample size. PLoS ONE, 8(7).