Publications in 2023

Aw, E.C.X., Leong, L.Y., Hew, J.J., Rana, N.P., Tan, T.M., & Jee, T.W. (2023). Counteracting dark sides of robo-advisors: justice, privacy and intrusion considerations. International Journal of Bank Marketing, 42(1), 133-151.

Awalluddin, M.A., & Maznorbalia, A.S. (2023). A systematic literature review of the preferred organizational conflict management styles in Malaysia. Environment and Social Psychology, 8(2), 1-13.

Awalluddin, M.A., Maznorbalia, A.S., & Yiam, M.S. (2023). Exploring philosophy of holism approach on HRM’s practice of discrimination: Ripple effect on micro, meso and macro-analysis. Agathos, 14(2), 287-305. .

Aziz, N.A., Ahmad, N., Azmi, I.I., & Aziz, C.N.A. (2023). An analysis of the rights to health and the traditional & complementary medicine (TCM) healthcare services in Malaysia. International Journal of Academic Research in Business and Social Sciences, 13, 1375-1391.

Bong, B.S.F., Tan, C.H., & T’ng, S.T. (2023). Prestige unleash: A serial mediation analysis of employee engagement, psychological capital, and career expectations on Malaysian private university academics. The International Journal of Learner Diversity and Identities, 30(2), 241-252.

Bwachele, V.M., Chong, Y.L., & Krishnapillai, G. (2023). Perceived service quality and student satisfaction in higher learning institutions in Tanzania, Humanities and Social Sciences Communications, 10(444), 1-12.

Cham, T.H., Cheng, B.L., Aw, E.C.X., Tan, G.W.H., Loh, X.M., & Ooi, K.B. (2023). Counteracting the impact of online fake news on brands. Journal of Computer Information Systems, 64(2), 245-264.

Ching, Y.T., Seow, A.N., & Lam, S.Y. (2023). Why word-of-mouth is important for medical tourism? A qualitative study. International Journal of Accounting, Finance and Business, 8(48), 200-212.

Chong, S.C., Neoh, Z.K.A., Lee, H.S., Mah, P.Y., & Tung, D.T. (2023). A study of financial behavior among urban older Chinese. Malaysian Journal of Consumer and Family Economics, 30, 453-473.

Chong, S.Y., Krishnapillai, G., & Chong, Y.L. (2023). Working adult’s experience and continuous intention towards MOOC – A preliminary investigation. International Journal of Cyber Behavior, Psychology and Learning, 13(1), 1-18.

Chong, Y.O., Lau, T.C., & Ng, L.P. (2023). Collective efficacy among schoolteachers: Influences on the relationship between trust and organisational citizenship behavior. Journal of Psychology in Africa, 33(6), 594-603.

Chong, Y.O., Ng, L.P., Seow, A.N., & Lau, T.C. (2023). Organizational justice and organizational citizenship behavior: Does teacher collective efficacy matter? Current Psychology, 43, 12839-12853.

Chong, Y.O., Seow, A.N., Low, M.P., Ismail, N.H., Choong, C.K., & Seah, C.S. (2023). Delving the impact of adaptability and government support in small-and medium-sized enterprises business resilience: The mediating role of information technology capability. Journal of Contingencies and Crisis Management, 31(4), 928-940.

Degeras, K., Beleya, P., Vasudevan, A., Wong, J.W.C., Chai, K.H., & Yap, S.Y. (2023). Employees skill set and knowledge as a success factor in Malaysia freight forwarding industry. NeuroQuantology, 21(1), 731-747.

E-Vahdati, S., Mohd Noor, N.A., Mah, P.Y., Chuah, F., & Md Isa, F. (2023). Social and environmental sustainability, workers’ well-being, and affective organizational commitment in palm oil industries. Sustainability, 15(12), 1-16.

Gan, S.W., Tai, L.C., Kuek, T.Y., Abdul Rahim, F., & Yap, T.T.V. (2023). Culinary charms: Unravelling how food image factors affect tourists’ satisfaction in Penang. Journal of Tourism, Hospitality and Environment Management, 8(34), 19-31.

Haris, N.I.B., Puspanathan, C.A., Che Hussain, N.B., & Ahmad, A.B. (2023). Investing in cryptocurrencies – case study of Malaysia market. International Journal of Recent Advances in Multidisciplinary Topics, 4(5), 74-77.

Haris, N.I.B., Puspanathan, C.A., Che Hussain, N.B., Ahmad, A.B., & Veerappan, G. (2023). Financial analyst forecast – pre, during and after Malaysian movement control (MCO). International Journal of Recent Advances in Multidisciplinary Topics, 4(5), 70-73.

Hew, J.J., Lee, V.H., & Leong, L.Y. (2023). Deciphering the resistance behaviours towards mobile commerce applications: A mobile commerce applications resistance theory (MOCART). Computers in Human Behavior, 151, 108033.

Hew, J.J., Lee, V.H., & Leong, L.Y. (2023). Why do mobile consumers resist mobile commerce applications? A hybrid fsQCA-ANN analysis. Journal of Retailing and Consumer Services, 75, 1-12.

Ishak, K., Salleh, H.M., Mohsin, F.H., & Isa, N.M. (2023). Do convenience, time-saving and trust determine consumers online shopping behavior? International Journal of Business and Economy, 5(1), 125-135.

Jasmin, N.Z.B., Puspanathan, C.A., Haris, N.I.B., Devarajoo, A.R., & Simon, S. (2023). The impact of brand placement acceptance on consumer purchasing intentions: A case study on Perak’s state working adults. International Journal of Recent Advances in Multidisciplinary Topics, 4(4), 28-35.

Keh, C.G., Tan, Y.T, Tang, S.E., Sim, J.J., & Lee, C.Y. (2023) Evaluating the role of forested area, agricultural land, energy consumption and foreign direct investment on CO2 emissions in Indonesia. Journal of Tourism, Hospitality and Environment Management, 8(32), 72-87.

Khong, E.M., Seow, A.N., & Lam S.Y. (2023). The role of social interaction in enhancing students’ online learning experience. International Journal of Accounting, Finance and Business, 8(52), 73-84.

Khoo, S.L., Yong, F.Y.Y., & Chia, F.C. (2023). Critical success factors towards e-tendering implementation in construction industry: A literature review. Malaysian Construction Research Journal, 19(1), 294-306.

Koo, X.M., & Razak, A.Z.A.A. (2023). Brand switching intention among Malaysian smartphone users: A push-pull-mooring perspective. Advanced International Journal of Business, Entrepreneurship and SMEs, 5(17), 33-46.

Kuek, T.Y., Yusof, R., Selvam, S., Roslan, S.R., Aibau, S.R., Su, X., Vats, I., Singhal, J., Chaudhary, K., & Kee, D.M.H. (2023). How does Starbucks develop brand loyalty among its customers in Asia? Insights from Malaysia, Indonesia, and India. International Journal of Accounting Finance in Asia Pacific, 6(3), 118-131.  

Kumaran, V.V., Mohamad, Z.Z., Mohamad Yusof, N.A., Khor, S.C., Shahimi, W.R.M., & Oh, A.J.N. (2023). Covid-19 pandemic: Revisit the challenges and sustainability of homestays in Malaysia. Journal of Event, Tourism and Hospitality Studies, 3, 143—162.

Lai, K.F., Ng, Y.K., Khor, H.C., & Tan, L.P. (2023). Survivor of turbulence: The story of fisherman family Sdn Bhd. SAGE Business Cases.

Lai, L.X., Wong, P.F., & Yong, F.Y.Y. (2023). Investigating the influence of homebuyers’ sociodemographic factors on preferences of sustainable affordable housing. International Journal of Strategic Property Management, 27(4), 261-274.

Lam, W.H., Lam, W.S., & Lee, P.F. (2023). The studies on gallium nitride-based materials: A bibliometric analysis. Materials, 16(401), 1-18.

Lam, W.H., Lam W.S., Liew, K.F., & Lee, P.F. (2023). Decision analysis on the financial performance using integrated entropy-fuzzy TOPSIS model. Mathematics, 11(2), 397-414.

Lam, W.S., Jaaman, S.H., & Lam, W.H. (2023). Portfolio optimization of technology companies in Malaysia: An application of Fuzzy TOPSIS-Mean-Absolute Deviation approach. International Journal of Industrial Engineering, Technology & Operations Management, 1(1), 41-45.

Lam, W.S., Lam, W.H., & Lee, P.F. (2023). A bibliometric analysis of digital twin in the supply chain. Mathematics, 11(15), 1-24.

Lam, W.S., Lam, W.H., & Lee, P.F. (2023). The studies on Chitosan for sustainable development: A bibliometric analysis. Materials, 16(7), 1-20.

Lam, W.S., Lam, W.H., Jaaman, S.H., & Lee, P.F. (2023). Bibliometric analysis of Granger Causality Studies. Entropy, 25(4), 1-24.

Lam, W.S., Lam, W.H., Lee, P.F., & Jaaman, S.H. (2023). Biophotonics as a new application in optical technology: A bibliometric analysis. Heliyon, 9(12), e23011.

Lam, W.S., Lam W.H., Liew, K.F., Bakar, M.A., & Lai, C.P. (2023). Evaluation and selection of mobile phones using Integrated AHP-TOPSIS Model. Journal of Advanced Research in Applied Sciences and Engineering Technology, 33(2), 25-39.

Lam, W.S., Lee, P.F., & Lam, W.H. (2023). A bibliometric analysis on graphene nanoplatelet for sustainable material. Materialstoday: Proceedings, 80(2), 782-789.

Lam, W.S., Lee, P.F., & Lam, W.H. (2023). Optimization on the financial management of construction companies with goal programming model. Computer Sciences & Mathematics Forum, 7(1), 1-6.

Lee, P.F., Lam, W.S., & Lam, W.H. (2023). Performance evaluation of the efficiency of logistics companies with data envelopment analysis model. Mathematics, 11(3), 1-15.

Leong, L.Y., Hew, J.J., Lee, V.H., Tan, G.W.H., Ooi, K.B., & Rana, N.P. (2023). An SEM-ANN analysis of the impacts of Blockchain on competitive advantage. Industrial Management & Data Systems, 123(3), 967-1004.

Letchumanan, T., Apadore, K., Martin, R.A., Chong, M.K., Pang, A.S.K., & Lakhbir Singh, T.K. (2023). Job performance of secondary school teachers due to Covid-19 pandemic (Case study in Ipoh, Perak). Journal of Islamic, Social, Economics and Development.

Liew, K.F., Lam, W.S., & Lam, W.H. (2023). Evaluation of the performance of technology companies using VIKOR algorithm. Journal of Advanced Research in Applied Sciences and Engineering Technology, 3(1), 175-186.

Liew, K.F., Lam, W.S., & Lam, W.H. (2023). Financial distress analysis of technology companies using Grover model. Computer Sciences and Mathematics Forum, 7(6), 1-6.

Lim, Y.H., Salleh, M.I., & Latip, N.A.M. (2023). Mediating role of job embeddedness in the relationship between perceived organisational support, perceived co-worker support and employee retention in Malaysian private universities. International Journal of Education, Psychology, and Counselling, 8(50), 221-242.

Loh, S.H., Teh, P.C., Lee, Y.K., Sim, J.J., & Yeap, K.H. (2023). Integrated circuit packaging recognition with tilt auto adjustment using deep learning approach. Journal of Engineering Technology and Applied Physics, 5(2), 79-84.

Loh, S.H., Teh, P.C., Sim, J.J., Tai, C.K., Yeap, K.H., Lee, Y.J., & Mazlan, A.U. (2023). Decoding dot peen data matrix code with deep learning capability for product traceability. Applications of Modelling and Simulation, 7, 38-48.

Loh, X.M., Lee, V.H., Hew, J.J., Tan, G.W.H., & Ooi, K.B. (2023). The future is now but is it here to stay? Employees’ perspective on working from home. Journal of Business Research, 167, 1-13.

Loh, X.M., Lee, V.H., Leong, L.Y., Aw, E.C.X., Cham, T.H., Tang, Y.C., & Hew, J.J. (2023). Understanding consumers’ resistance to pay with cryptocurrency in the sharing economy: A hybrid SEM-fsQCA approach. Journal of Business Research, 159, 1-11.

Mah, P.Y., Chuah, F., E-Vahdati, S. (2023). Corporate sustainability orientation, sustainable development practices, and firm performance of MSMEs in Malaysia. Asian Journal of Business Research, 13(2), 107-127.

Mani, R., Wan Mustaffa, W.S.B. (2023). Human management competencies of manufacturing firms: A pilot study from Malaysia. Journal of Contemporary Issues and Thought.

Maznorbalia, A.S., Awalluddin, M.A., & Ayob, A.H.Y. (2023). Exploring the role of institutional investors in voting, monitoring and dialogue engagement in mitigating agency conflict in Malaysia’s public listed companies. Humanities and Social Sciences Communications, 10 (141), 1-9.

Mohamed, R.K.M.H., Selvarajah, D., Silvaraju, S., Kathiravelu, K.R.K.K., Nadarajan, P.K., & Radzi, N.A.A. (2023). The impact of information security management system (ISMS) on e-government adoption, International Journal of Recent Advances in Multidisciplinary Topics, 4(5), 36-40.

Mohsin, F.H., Isa, N.M., Awee, A., Zahari, N.H.M., & Azmi, N.N.N. (2023). Meaningful work, affective commitment, gratitude and happiness at work. Asian Journal of Behavioral Sciences, 5(1), 11-20.

Mtani, E.S., Chong, Y.L., & Khor, S.C. (2023). Engaging the local communities in developing cultural tourism projects in the Southern Tanzania tourist circuit: An exploratory study. African Journal of Hospitality, Tourism and Leisure, 12(1), 208-225.

Ng, A.C.S., Choy, J.Y., & Wong, T.S. (2023). High-value goods tax – Positive blessings or negative impact for Malaysia? The Malaysian Corporate Secretary Journal, 98, 13-16.

Ng, H.S., Kuek, T.Y., Chen, K.H., Chang, J.H., Chee, Y.P., Chen, L.J., Praman, M.G.A., Indrayana, A.R., Singh, A., & Zirape, S. (2023). Factors influencing online academic performance among university students. Asia Pacific Journal of Management and Education, 6(2), 27-36.

Ng, Y.K., Rasiah, R., & Cheong, K.C. (2023). Mediating and moderating effects of social networks and business environment on the relationship between entrepreneurial orientation and sustainable competitive advantage among small and medium Malaysian firms in Cambodia. Asian Journal of  Technology Innovation.

Ooi, K.B., Lee, V.H., Hew, J.J., Leong, L.Y., Tan, G.W.H., & Lim, A.F. (2023). Social media influencers: An effective marketing approach? Journal of Business Research, 160, 1-15.

Ooi, K.B., Tan, G.W.H., Aw, E.C.X., Cham, T.H., Dwivedi, Y.K., Dwivedi, R., Hughes, L., Kar, A.K., Loh, X.M., Mogaji, E., Phau, I., & Sharma, A. (2023). Banking in the metaverse: A new frontier for financial institutions. International Journal of Bank Marketing, 41(7), 1829-1846.

Ooi, Y.H., Ng, T.C., & Cheong, W.C. (2023). Implementing Industry 4.0 and lean practices for business performance in manufacturing: Case of Malaysia. International Journal of Advanced and Applied Sciences, 10(3), 143-156.

Ooi, Y.H., Ng, T.C., Cheong, W.C., Liang, M.S., & Yew, M.C. (2023). The relationship of Industry 4.0 and business performance in Malaysian manufacturing firms: A PLS-SEM model. International Journal of Business and Technology Management, 5(1), 431-445.

Purhanudin, N., Shaari, N.A., Isa, N.M., & Zakaria, Z. (2023). Blockchain-based smart contracts in insurance service delivery: A conceptual analysis. International Journal of Advanced Research in Economics and Finance.

Ramendran, SPR. C., Au Yong, H.N., Kalhoro, M., Mohd Dahari, K.B., & Shaikh, F.B. (2023). Factors affecting domestic tourists’ repeat purchase intention towards accommodation in Malaysia. Frontiers in Psychology, 13, 1-13.

Sangodiah, A., Wei, C.Y., Ayob, A.N.B., A Jalil. N.B., Subramaniam, C.R., & Gong, L. (2023). Machine learning clustering analysis towards educator’s readiness to adopt augmented reality as a teaching tool. Mendel, 29(2), 147-154.

Shukor, S.F.A., & Ghazali, F. (2023). The irregularity of monetary compensation remedies for unfair dismissal in Malaysia. Journal of Muwafaqat, 6.

Shukor, S.F.A., & Mohamed, A.A.A. (2023). Contributory conduct in unfair dismissal cases in Malaysia. Malayan Law Journal Reports Article Supplement, 2.

Silvaraju, S., Selvarajah, D., Mohamed, R.K.M.H., Kathiravelu, K.R.K.K., Nadarajan, P.K., & Radzi, N.A.A. (2023). Analysis of plantation industry profit and liquidity ratios in Malaysia. International Journal of Recent Advances in Multidisciplinary Topics, 4(5), 30-35.

Silvaraju, S., Selvarajah, D., Mohamed, R.K.M.H., Kathiravelu, K.R.K.K., Nadarajan, P.K., & Radzi, N.A.A. (2023). The impact of work-family conflict and work-stress on work fatigue among bank frontline employees. International Journal of Recent Advances in Multidisciplinary Topics, 4(5), 23-29.

Syamir Senin, M., Ali, S., Tan, C.H., Jamaluddin, N.S., & Abd Rahman, S. (2023). Relationship between self-efficacy and student psychology in blended learning courses. Journal for Re Attach Therapy and Developmental Diversities, 6(3s), 70-80.

Tan, G.W.H., Aw, E.C.X., Cham, T.H., Ooi, K.B., Dwivedi, Y.K., Alalwan, A.A., Balakrishnan, J., Chan, H.K., Hew, J.J., Hughes, L., Jain, V., Lee, V.H., Lin, B., Rana, N.P., & Tan, T.M. (2023). Metaverse in marketing and logistics: The state of the art and the path forward. Asia Pacific Journal of Marketing and Logistics, 35(12), 2932-2946.

Tan, P.S.H., Seow, A.N., Choong, Y.O., Tan, C.H., Lam, S.Y., & Choong, C.K. (2023). University students’ perceived service quality and attitude towards hybrid learning: Ease of use and usefulness as mediators. Journal of Applied Research in Higher Education.

Tan, S.K., Wei, C.Y., Choong, Y.O., Lau, L.S., & Lau, C.S.M. (2023). Perceptions of Malaysian consumers regarding the re-implementation of goods and service tax (GST) and its impact on spending behavior. Malaysian Journal of Business and Economics, 10(2), 1-19.

Tan, Z.C., Tan, C.E., & Choong, Y.O. (2023). Occupational safety & health management and corporate sustainability: The mediating role of affective commitment. Safety and Health At Work.

Tunde, O.A., Kuek, T.Y., Mohan, N., Rastogi, G., Bhatt, G., Singh, H., Sholikhah, M., Murugesan, V., Ganeson, V., Wong, Y.J., Yap, C.Y., Wardina, A., Hassan, B.M., & Kee, D.M.H. (2023). Fast-food consumption patterns among university students: A case study of McDonald’s in Malaysia. Asia Pacific Journal of Management and Education, 6(2), 104-115.

Wong, T.S., Ng, A.C.S., Choy, J.Y., & Tan, M.K. (2023). Why taxpayers should worry on SVDP 2.0 when it helps? The Malaysian Corporate Secretary Journal, 97, 11-15.

Yeap, K.H., Tan, Y.J., Chong, Y.H., Loh, S.H., Sim, J.J., & Mazlan, A.U. (2023). Design of an ASIC digital clock using VLSO technology. Applications of Modelling and Simulation, 7, 63-70.

Yip, C.Y., Ahmed, J., Au Yong, H.N., & Oon, K.H. (2023). The rural consumer adoption of sustainable energy: A PLS-SEM-ANN approach of conceptual model development and cross-country validation of Pakistan and Malaysia. Environmental Science and Pollution Research, 30, 5881-5902.

Zhu, Z.N., Ramendran, C., Wong, L.S., Alcala, R.F., & Garcia-Marti, E. (2023). The influence of four-box business model on employee engagement in post-Covid-19: Company performance as the moderator. Journal of the Knowledge Economy.